HomeWise Support

How do I create a household?

After signing in, tap "Create Household" on the household setup screen. Give your household a name and you're ready to go. You'll receive a 6-character invite code that you can share with family members or flatmates.

How do I invite family members?

Go to your household settings to find your invite code. Share this code with anyone you'd like to join. They can enter the code on the "Join Household" screen after creating their account.

How do I cancel my subscription?

HomeWise subscriptions are managed through your app store. On iPhone, go to Settings > [Your Name] > Subscriptions > HomeWise > Cancel. On Android, open Google Play Store > Menu > Subscriptions > HomeWise > Cancel. Cancellation takes effect at the end of your current billing period.

How do I restore my purchases?

Open HomeWise and go to Profile > Subscription. Tap "Restore Purchases". This will check your App Store or Play Store account and restore your premium access if you have an active subscription.

How do I delete my account?

Go to Profile > Settings > Delete Account. This will permanently delete your account and all associated data within 30 days. If you're the owner of a household, ownership will need to be transferred or the household will be disbanded. This action cannot be undone.

How do I export my data?

Go to Profile > Settings > Export My Data. HomeWise will generate a PDF containing all your data including your profile, household details, shopping lists, inventory, recipes, tasks, expenses, calendar events, and more. You can save, email, or print the exported file.

Can't find what you're looking for? Get in touch:

Email: support@thehomewise.com

We aim to respond within 48 hours.